ANZ Natural Health respects your privacy
Thank you for your visiting the on line shopping mall of ANZ Natural Health.. ANZ Natural Health is a leading online retail store for health supplements, owned and operated in Australia under Young Sun Global Pty Ltd.
The owners of ANZ Natural Health, its subsidiaries, related entities and affiliates ("ANZ Natural Health", "we", "us", "our") respect your privacy and we are committed to comply with the Privacy Act 1988 ("Act") and the Act's Australian Privacy Principals ("APP").
Please take a moment to read this policy. By using and submitting information to us you agree to our use of your personal information ("Personal Information") in accordance with this policy. You agree that we may use all Information you provide to us in accordance with this Policy as amended from time to time.
What type of information does ANZ Natural Health collect and how do we collect it?
We collect Information given by you in order to more effectively provide services to you.
We make a record of your visit and log Information such as your server address, your top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of your visit to this website, the pages you access and documents you download, the referring site and the type of browser used. This Information is anonymous and is only used for statistical and website development purposes. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server's logs.
ANZ Natural Health requires email addresses for correspondence in regard to orders placed and registration of users. We do not use these emails for commercial use without prior consent.
Private or personal information is defined by the Act and is essentially information or an opinion about a person who is reasonably identifiable ("Personal Information")
The Personal Information we collect will not be supplied by us to any other party, save as in accordance with this policy or the reasonable requirement of any law or regulation.
The type of Personal Information we may collect from you includes information such as the following:
- Phone no
- Email address
- Credit card detail
- Products you buy, are interested.
Your Profile, which we ask you to enter for purchase of certain products and services is also Personal Information and is required for the following reasons:
- to ensure that products you purchase from us are appropriate for your healthcare to ensure that we provide you with health care services of the highest quality;
- to ensure that these products will not cause any potential interactions with other drugs, allergies or health conditions that you may currently take or have;
- to ensure that we abide by all laws and regulations regarding the sale of our products and services to you.
If the Personal Information we request from you is not provided, it may affect our ability to provide the products and services to you.
How does ANZ Natural Health and disclose your Information?
ANZ Natural Health operates its business throughout Australia and internationally
- Disclosure as required by Law
We will only disclosure your Personal Information to persons or authorities who are authorised by law to receive your Personal Information or by authority given by you or your estate or pursuant to terms of this Policy.
We collect Information for the purpose of providing customers with marketing material and to enhance and develop our relationship with our customers. We do not sell, provide, or allow your Information to be viewed by any person not engaged or employed by us without your prior consent.
Your Personal Information will only be disclosed in a manner consistent with the APP.
We may disclose your Personal Information to bodies and service providers to improve our marketing services to our customers.
We may also use Personal Information to inform you of promotions which may be of interest along with details of other products or services we provide.
If you wish to opt out of direct marketing offers or promotions, you can contact us by email on firstname.lastname@example.org, or out of respect for your privacy, we provide you a way to unsubscribe by following instructions included in each communication.
Personal Information may be disclosed to our service providers, including service providers which are located outside of Australia for the purpose of us providing services and marketing material to you.
Except in some circumstances where we may rely on an exemption under the Act or other law, we will take reasonable steps to ensure that that the privacy of your Personal Information is addressed in any service agreement with our service providers.
Where is my Personal Information stored and how secure is the storage?
Electronic Information provided to us will be stored on servers located in Australia. Physical copies of Personal Information provided may be kept in storage rooms with restricted access.
How can ANZ Natural Health customers ensure the accuracy and rectification in regard to their Personal Information?
When Personal Information is provided to ANZ Natural Health by you, you warrant that the Personal Information given is accurate, current and complete and undertake to maintain the accuracy, currency and completeness of the Information which we retain. You also warrant that you have authority to provide this Personal Information to us.
Registered customers can view and alter the Personal Information they have provided by logging in with their username and password and accessing their account information. The Personal Information we retain includes personal profiles, addresses, and past orders. Access to this Personal Information by ANZ Natural Health staff can only be performed by staff members with a secure password, with access only performed when required. Access to this Information is recorded by log files to track unauthorised access and modifications.
Customers wishing to access their Personal Information for the purpose of rectifying inaccuracies may also do so by written request to email@example.com with reasonable requests to have inaccuracies corrected.
Can ANZ Natural Health customers order with anonymity?
As ANZ Natural Health requires a physical address to deliver parcels to and a signature on delivery, anonymity cannot be assured. Customers may use a pseudonym for the purpose of registering for marketing information only.
How can ANZ Natural Health customers' information be removed from our database?
If at any stage a ANZ Natural Health customer would like their Personal Information removed from our database, we require an email with the username, password and identifying information and the patients file will be deleted from our records. Please send firstname.lastname@example.org.
How do I make a complaint?
ANZ Natural Health will use its best endeavours to ensure the privacy of your Personal Information.
If you have any questions, queries or complaints, please contact us on email@example.com or mail us at
ANZ Natural Health
16 Perkins Street, Denistone West,
NSW 2114, Australia
Complaints received will be taken seriously and the outcome will be relayed to you in a timely manner. If you are not satisfied with the outcome, you may contact the Office of the Australian Information Commissioner at firstname.lastname@example.org or on 1300 363 992.
ANZ Natural Health reserves the right to review and amend this policy from time to time and will notify you of any amendments by posting an updated version of the policy on this website.